Privacy Policy

Welcome to the Studio Lumina website.

 

We attach great importance to protecting your privacy and personal data. This Privacy Policy aims to inform you about how we collect, use, process, and safeguard the information you provide to us or that we gather while you browse our website.

 

By using our website, you agree to the terms of this Privacy Policy

 

     1. Who We Are

 

The publisher of this website and the data controller of your personal information is:

 

Studio Lumina

SIREN Number: 944 371 400
Email : contact@studiolumina.fr
Phone : +33 (0)6 35 13 56 09

 

     2. What Data Do We Collect ?

 

We collect different categories of data depending on how you interact with our website:

 

  • Data you provide directly:
    • Identification data (first name, last name, email address, phone number, postal address) when contacting us via a form or requesting a quote.

    • Project-related information or requests when contacting us for design services.

 

  • Data collected automatically while browsing:
    • Connection data (IP address, browser type, operating system, date and time of connection).

    • Navigation data (pages visited, time spent, browsing paths) through cookies and analytics tools. These are generally anonymized or pseudonymized.

 

     3. Why Do We Collect Your Data? (Purposes of Processing)

 

 

We process your personal data for the following purposes, based on the legal grounds provided by the GDPR:

  • To respond to your contact requests and quote inquiries (pre-contractual measures or legitimate interest).

 

  • To manage and monitor our commercial relationships (contract performance or legitimate interest).

 

  • To send you marketing information or updates (newsletter), if you have given explicit consent.

 

  • To improve user experience and our services by analyzing site usage (legitimate interest in improving services).

 

  • To ensure website security and prevent fraud (legitimate interest).

 

  • To comply with our legal and regulatory obligations.

 

     4. Who Do We Share Your Data With?

 

Your personal data is processed only by authorized Studio Lumina staff.

We may also share your data with:

  • Our subcontractors, for website management (web hosting: [Hosting Provider – to be completed]) or specific services (e.g., newsletter delivery tools, analytics tools). We ensure they provide sufficient guarantees regarding data protection.

 

  • Administrative or judicial authorities, when legally required.


We do not sell or rent your personal data to third parties.

 

     5. How Long Do We Keep Your Data?

 

  • Contact and quote data: 3 years from the last contact if no contract is signed, or throughout the contractual relationship if a service is ordered, then 5 years for evidence purposes.

 

  • Connection and browsing data: Generally 13 months for audience measurement cookies (in accordance with CNIL recommendations).

 

  • Data required by law: Retained for as long as legally required.

 

     6. Your Rights Over Your Data

 

In accordance with the GDPR and the French Data Protection Act, you have the following rights:

  • Right of access: Obtain confirmation of whether we process your data and access it.

 

  • Right of rectification: Request correction of inaccurate or incomplete data.

 

  • Right to erasure (“right to be forgotten”): Request deletion of your data under certain conditions.

 

  • Right to restriction of processing: Request limited use of your data in certain cases.

 

  • Right to data portability: Receive your data in a structured, commonly used, machine-readable format and transmit it to another controller.

 

  • Right to object: Object to processing for reasons related to your particular situation, or to direct marketing.

 

  • Right to withdraw consent: Withdraw your consent at any time when processing is based on it.

 

  • Right to lodge a complaint: File a complaint with the competent authority (CNIL in France: www.cnil.fr).

 

     7. How to Exercise Your Rights

 

To exercise your rights, you may contact us :

  • by email : contact@studiolumina.fr


To process your request, please include a copy of valid identification (ID card or passport). We will respond within one month.

 

     8. Use of Cookies

 

Our website uses cookies. Cookies are small text files stored on your device (computer, tablet, mobile) when you browse a website. They serve several functions:

  • Essential cookies: Required to browse and use basic site functions (e.g., session management).

 

  • Analytics cookies: Used to measure traffic and site usage to improve functionality and services (subject to your consent).

 

  • Customization/functionality cookies: Allow us to remember your preferences and enhance navigation (e.g., language settings).


You can manage your cookie preferences via our [Link to cookie management banner/module – to be created] or by configuring your browser. Refusing certain cookies may affect your browsing experience.

For more information, you may consult the CNIL website.

 

     9. Data Security

 

We implement appropriate technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include, in particular, the use of secure protocols (HTTPS), restricted access to data, staff training, and regular backups.

 

     10. Changes to This Privacy Policy

 

We may update this Privacy Policy to comply with legal or regulatory changes. Any updates will be published on this page. We encourage you to check it regularly.



Last update: September 15, 2025